Practice area · 04

Insurance claims.

Legal support for policyholders dealing with denied, delayed or disputed insurance claims and insurers' obligations under applicable policies.

Meticulous review of insurance policy documents

Insurance is intended to provide financial protection when a covered event occurs. When a claim is denied, delayed or otherwise disputed, policyholders may need legal advice on the policy wording, evidence, contractual obligations and available remedies.

Bad faith and disputed claims

We assist clients dealing with issues such as unjustified claim denials, unreasonable processing delays, inadequate investigations and unclear explanations for a refusal.

Claims we assist with

  • Life insurance claims
  • Motor and auto insurance claims
  • Health insurance claims
  • Disability insurance claims
  • Other disputed policy claims, subject to the circumstances and policy terms

Why early legal advice matters

Insurance disputes can involve important deadlines, policy conditions and evidentiary requirements. Early review can help clarify the contractual position and the appropriate route for pursuing a claim or challenging a denial.

Commonly Denied Insurance Claims

We handle a wide range of denied insurance claims, including:

  1. Life Insurance Claims: Ensuring beneficiaries receive their rightful payouts.
  2. Auto Insurance Claims: Challenging wrongful claim denials for accidents and damages.
  3. Health Insurance Claims: Fighting against unjust denials of medical treatments and coverage.
  4. Disability Insurance Claims: Assisting individuals in securing their rightful disability benefits.
Being denied an insurance claim can be overwhelming, but time is critical. You must appeal before the statute of limitations expires. Our experienced legal team streamlines the process, increasing your chances of success while minimizing stress.

Legal assistance

Our team advises on insurance policy interpretation, claim disputes, negotiation and litigation where appropriate. We serve clients through our offices in Nairobi and Mombasa and can advise on matters arising elsewhere in Kenya.

Insurance dispute?

Get advice before deciding what to do next.

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